Website Care Plans

Your Website Is Vital To Your Business

You depend on your website. It is crucial to your business for generating leads, customers, and revenue. Whether you are a business owner, a brand, or an entrepreneur, your website is the face of your business, how people engage with you, and it is critical that it is available for you and your audience at all times. Our website care plans will give you peace of mind by providing backups, updates, security monitoring, and much more, so your site will be protected and run 24/7 without interruption.

Why Do I Need a Website Care Plan?

All websites and software are vulnerable. Including the software that your website is built on. Your website is vulnerable to attack by hackers. It is unfortunately the world we live in. In order to prevent attacks, it’s necessary to keep your site up to date with updates, monitor your site for performance and security issues, and have an off-site supply of backups in case anything goes wrong.

Can I Do This Myself?

Keeping your website backed up, updated, and secure is time consuming. You will need to find a service to create and store your backups. Updating your site does not always go smoothly and things can go wrong if you don’t know what you are doing. Some updates and plugins are not always compatible with your infrustructure or with other plugins. Your site could break with a simple update. Without the preparation and knowledge of how to avoid and quickly recover from a disaster like this, your site could be down for long periods of time while trying to recover or enlist help in doing so. And if that wasn’t enough, you would have to find and pay for a third party service to make sure your website is secure and performing properly at all times. We do all of this for you and more.

Why Choose Start Smart Now

One of the biggest things that we pride ourselves on is integrity. We know the value of our clients and we know the value of your website and business. A big thing that separates us from other website care providers is that we limit the amount of website care plans that we do on a monthly basis. This enables us to ensure that we give you the time and attention that your website requires. Working with us means that you can focus on what you do best and give your time and attention to generating leads and taking care of your customers.

*What's included in the unlimited minor content updates?

The unlimited minor content updates include any task that will take under 30 minutes to complete.

What happens if my website goes down?

If your website experiences any downtime, we will be notified right away and will make sure there are no issues. If an issue has occurred, we will make sure your site is live as soon as possible.

What happens if my website is hacked?

Because of our website care plans, you greatly reduce the chances of your website getting hacked. However, it’s impossible to guarantee it will never happen. If your site is hacked, we will be there to make sure your site is restored and any malware is removed.

Do I still need a care plan if I rarely ever make changes to my site?

Absolutely! While daily backups may not be crucial if no changes to your site are made very often, you still need updates to your core, theme, plugins, etc. Updates are often available on weekly basis. The longer these available updates go without being updated to their latest versions, the more at risk your site is to attackers. So even if your website doesn’t change often, continual care is necessary.

Is there a contract or cancellation policy?

We provide website care for your website for as long as you like. There are no contracts, no minimum requirements, and no cancellation fees.

Do you do automated updates?

No. We will never set your website to automatically update. Every update is done manually and your website is checked to ensure the update was successful and did not cause any errors or issues. This is a critical step when updating your websites core, theme, or plugins.

Terms & Conditions

You are engaging Start Smart Now, as an independent contractor to perform work as described in the Website Care Plan you have purchased. In the event access to your website is necessary, you hereby authorizes Start Smart Now access and “write permissions” to all directories and files of your account with any other third party hosting provider, as well as permission to install any necessary WordPress plugins for maintenance and security.

Pricing & Payments:

Once a client of Start Smart Now, you authorize Start Smart Now to charge the payment method you submitted for all the invoices generated for the services rendered under this ongoing website care plan.

Cancellation:

Cancellation of any monthly recurring service can occur at any time after your first one month (30 days) of service.

In order to cancel your recurring payment or change payment method, simply contact Start Smart Now prior to your payment’s due date.

Limitation of Liability; Disclaimer of Warranties:

Although there are limitations to the guarantees we can provide, your satisfaction is very important to us. Please read and understand our limits of liability before engaging in our services.

Although we strive for your website’s optimal performance and security, we did not build the WordPress software or plugins used on the website, nor are supplying the hosting platform it runs on.

For this reason, Start Smart Now does not represent, guarantee or warrant that the functions contained in these webpages or internet website will be uninterrupted, error-free, free from loss, corruption, attack, viruses, interference, hacking, or other security intrusions, and Start Smart Now disclaims any liability relating thereto.

To the extent not prohibited by law, in no event will Start Smart Now be liable to the client or any third party for any damages, including, but not limited to, any lost profits, lost savings, loss of data, business interruption, or incidental, consequential or special damages arising out of the operation of or inability to operate these webpages or website, however caused, even if Start Smart Now has been advised of the possibility of such damages.